Johns Hopkins Medicine MyChart (2024)

Log in to MyChart

MyChart is a secure online portal that provides information about your medical care and connects you to your Johns Hopkins Medicine health care team. Schedule appointments, view test reports, pay medical bills and more.
Learn more about MyChart’s benefits.

  • Sign up for MyChart

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  • Schedule an Appointment

    Johns Hopkins Medicine MyChart (2)

  • Johns Hopkins Medicine MyChart (3)

  • Pay Bills

    Johns Hopkins Medicine MyChart (4)

MyChart Announcements

View Radiology Images in MyChart

Starting Jan. 18, 2024, patients can view both new and past radiology images in MyChart. Go to the menu in MyChart and select Test Results. You can view the image by clicking the “Linked information & Images” button.

View step-by-step instructions for mobile devices.
View step-by-step instructions for desktop computers.

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Two-Step Verification

You may have noticed that there is now a security step called two-step verification when logging into the MyChart portal. This will help protect your MyChart account. After logging in, you can turn off this added security feature by navigating toSecurity Settings and clicking “Turn off two-step verification.”

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Starting July 18, Some MyChart Messages May Be Billed

Johns Hopkins Medicine will begin billing for some nonurgent MyChart messages. While you will not be charged for most messages, some require more time for review and response from your care team, such as assessing a new condition or adjusting medications.

Learn more

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MyChart for Teens

Teens ages 13–17 can take charge of their care by creating their own MyChart accounts. A MyChart account lets you send messages to your health care provider, request and renew prescriptions, see test results, schedule appointments and so much more. Parents and guardians can request proxy access to a teen account, but some information will remain confidential and will not be shared without the teen’s permission.

Learn more

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Have a Video Visit

Depending on state regulations, patients can participate in a live-video appointment with a Johns Hopkins Medicine provider. Video visits are secure and HIPAA compliant. Professional language and sign language interpreters can join video visits.

Apple device users:Please update your device to version 15.2. Older versions are unable to connect to a Johns Hopkins Medicine video visit.Learn more.

Learn about video visits

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Schedule Your COVID-19 Vaccine & Booster

Use MyChart to schedule a COVID-19 vaccination or booster at a Johns Hopkins Medicine Maryland location. Appointments are limited.

Schedule now

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Update Your Pronouns and Preferences

Complete questionnaires in MyChart to share your pronouns, legal sex and legal name with your Johns Hopkins care team.

Complete now

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Need help? Check out our MyChart FAQs page

MyChart FAQs

MyChart Quick Guide

Schedule Appointments

Use MyChart to schedule some care appointments.

  1. Select Visits from the top menu.
  2. Click the green Schedule an appointment button.
  3. Under Tell us why you’re coming in, click on Adult/Pediatric Specialty Care.
  4. Answer the questions and follow the prompts.
  5. Select an available date and time.
  6. Click Submit to secure your appointment.

Schedule now

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Check in for Appointments Ahead of Your Arrival

Check in to your appointment before you arrive.

  1. Select Visits from the top menu.
  2. Click eCheck-in.
  3. Confirm your insurance, medical history and preferred pharmacy.

Use MyChart to tell your provider when you have arrived for some appointments.

  1. A box titled Confirm that you’ve arrived will appear 30 minutes before an appointment.
  2. Click I’m here and proceed to the front desk to sign any outstanding paperwork.

Log into MyChart

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Request and Download Health Records

Patients and proxies can request and download health records in MyChart.

  1. Open the menu and search/selectSharing Hub.
  2. ChooseYourself.
  3. ChooseRequest a copy.
  4. Fill out theRequest Copy of Health Recordform for whichever site records you wish to download.
  5. Once the request is processed, you will receive a notification that the file is ready in the Document Center. Depending on the size and type of request, this could take several business days.

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View Clinic Notes and Test Results

Access your test results and provider’s clinic notes as soon as they are finalized.

  1. Click on Menu and locate My Record.
  2. Select Test Results.
  3. Select Visits. Click View Notes under a specific visit.

View a tip sheet

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Message Providers

Have a question about your medication or a new symptom? Send a secure, private message to your provider.

  1. Click Messages from the top navigation bar.
  2. Click the green Send a message button.
  3. Select the reason for your message.
  4. Select a provider to message.
  5. Draft your message, attach any photos and click Send.

Log into MyChart

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Review and Pay Your Bills

Use MyChart to review and pay your medical bills.

  1. Use the search bar to locate Billing.
  2. Select Billing Summary.
  3. Follow the prompts to review and pay your bill.

Log into MyChart

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Download the MyChart Mobile App

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Manage your care from your phone with the MyChart mobile app. View messages, test results, information about medications and appointments, and more. Plus, you can quickly switch between health care organizations.

Download the app today using the buttons below, or search for “MyChart” on the App Store or Google Play. Select “Johns Hopkins Medicine” from the drop-down menu once you’ve downloaded the app.

Benefits of MyChart

Manage your care on the go.

Download the MyChart mobile app.

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Communicate with your provider.

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Access your test results.

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Manage your appointments.

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Request prescription renewals.

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Receive and pay bills.

Learn more about paperless billing.

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Access another person’s health records.

Learn more about proxy access.

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Have video visits from home.

Learn more about telemedicine.

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Send Your Provider a Message Through MyChart

You can send non-emergency medical questions to your providers through MyChart. Please note, your message may not be read for 3 business days

When should I call 911 or go to the emergency department?

Call 911 if you are experiencing potentially life-threatening symptoms. The following are just some of the symptoms for which you should immediately call 911 or go to the nearest emergency department. (Note: This is not a complete list.)

  • Chest pain or pressure, palpitations, shortness of breath or other symptoms of heart attack or other heart problems
  • Sudden numbness, weakness, confusion, loss of vision, problems with speech or balance, or other symptoms of stroke
  • Unexplained or worsening shortness of breath, or other breathing problems
  • High fever
  • Intense or unexplained pain
  • Heavy bleeding or bleeding without an obvious cause
  • Severe injury or trauma, including deep, large or severe cuts
  • Possible fractures or broken bones
  • Any other problems that you consider an emergency

Request and Download Health Records

Download step-by-step instructions

Step One: Request Records

Patients and proxies can request and download health records in MyChart at no cost.

  1. Open the menu and search/select Sharing Hub.
  2. Choose Yourself.
  3. Choose Request a copy.
  4. Fill out the Request Copy of Health Record form for whichever site records you wish to download.
  5. Once the request is processed, you will receive a notification that the file is ready in the Document Center. Depending on the size and type of request, this could take several business days.

Step Two: Download Records

Once you receive the notification that your file is ready in the Document Center:

  1. Open the menu and search/select Document Center.
  2. Choose the Record Request option.
  3. Click Download on the recently requested record.
  4. Some documents may have a lock icon. If you hover over the lock, you will see a password displayed. When you open the file on your computer, you will need to enter that password to see the report.

If you don’t have enough space on your computer for the download, you can request your record from the Health Information Management (HIM) Department instead. Instructions for that process can be found here.

Johns Hopkins Online Services

  • Schedule an Appointment Online
  • Learn about Telemedicine
Johns Hopkins Medicine MyChart (2024)

FAQs

What is the phone number for Johns Hopkins MyChart? ›

If you need help reviewing and updating your notification preferences, please call JHM MyChart Technical Support at 800-318-4246.

Does Johns Hopkins MyChart have an app? ›

Manage your care from your phone with the MyChart mobile app. View messages, test results, information about medications and appointments, and more. Plus, you can quickly switch between health care organizations. Download the app today using the buttons below, or search for “MyChart” on the App Store or Google Play.

Where is John Hopkins Medicine? ›

The Johns Hopkins Hospital (JHH) is the teaching hospital and biomedical research facility of Johns Hopkins School of Medicine in Baltimore, Maryland.

How do I upload documents to MyChart Johns Hopkins? ›

Tap Add a document or Image to upload an image or document for your upcoming appointment. You will need to have image or document files on your mobile device. If you do not have images available, you will have the option of capturing images or documents using your mobile device during the upload process.

How do I contact Johns Hopkins Medicine? ›

Contact customer service at 1-855-662-3017.

What is the phone number for John Hopkins medical record? ›

If you have any questions about how to request a patient's records, please call 443-997-1355.

What is the difference between Epic and MyChart? ›

Note: MyChart is an Epic branded name. Your organization may use a different name for their patient portal. Access the application on your personal device. Carefully review the app's terms and conditions.

How to get a new MyChart activation code? ›

If you don't have an activation code, you can request one on the sign-up page. You can also contact us at MyChartSupport@DoNotUse.DoNotUse. After we verify your information, you will receive a new code.

What rank is Hopkins medicine? ›

Johns Hopkins University 2023-2024 Rankings

2 in Best Medical Schools: Research and No. 92 (tie) in Best Medical Schools: Primary Care. Schools are ranked according to their performance across a set of widely accepted indicators of excellence.

Why is Johns Hopkins Hospital so prestigious? ›

The Johns Hopkins Hospital, affiliated with the university, is renowned for its commitment to patient care, research, and education. It has consistently been ranked among the top hospitals in the United States and is a hub for medical innovation.

Is Johns Hopkins Medicine the same as Johns Hopkins University? ›

Johns Hopkins Medicine integrates the operations and planning of the Johns Hopkins University School of Medicine with the Johns Hopkins Health System and Hospital.

Who owns MyChart? ›

MyChart by Epic

Founded in a basem*nt in 1979 with 1 ½ employees, Epic develops software to help people get well, help people stay well, and help future generations be healthier. There are over 305 million patient charts in Epic, representing patients from all 50 states and over a dozen countries.

Can you have multiple MyChart accounts? ›

If you decline consent to share your information with affiliated partners, you will have multiple MyChart accounts: one for each organization, each with its own username and password. You will need to sign in to the specific MyChart account in order to view your information for that organization.

How do I reset my MyChart? ›

On the MyChart login screen, click the Forgot Username? or Forgot Password? link for help. If you forgot both your username and password, start with the username first. You will be prompted to answer some security questions to verify your identity so you can recover your username or password.

What is the phone number for Johns Hopkins help desk? ›

JHU-Wide Support: JHED and JHU Email

Please call IT @ Johns Hopkins Support Center at 410-516-4357 if you have a question about: Your JHED ID and password.

Why can't I see test results on MyChart? ›

Some test results are not released to your MyChart account because of their sensitive nature. Your doctor determines which types of test results are able to be accessed through MyChart and which might require an in person conversation.

References

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