Your account security is important to us. In addition to the ways your assets are protected, the E*TRADE from Morgan Stanley Complete Protection Guarantee means you're not liable for unauthorized use of your account, and we'll never sell your personal information. Period.
We use security measures such as encryption, firewalls, and dedicated fraud protection teams, and we offer multi-factor authentication to help secure your account.How we work to help secure your account
We’ll cover any loss that results from the unauthorized use of our brokerage, banking, or lending services.1 Fraud protection
We will not sell your personal information to third parties or marketers for any purpose.See ourU.S. Privacy Policy and Noticeto learn more. Privacy protection
Our layered defense systems and encryption help protect your personal information. Encryption and network defenses
This extra layer of security requires two separate forms of identification each time you log on to your account.See how it worksTwo-factor authentication
Get instant notifications for transactions in your account, as well as stock, news, and portfolio alerts. To ensure prompt access, we recommend that youset your delivery preferencesto receive your alerts via email.If we suspect your account has been the target of fraud, we'll send you a high-priority security alert.Security alerts
Take these additional steps to protect yourself:
- Your E*TRADE logon
- Mobile devices
- Your identity
- Personal computers
Your E*TRADE logon
Mobile Devices
Your Identity
Personal Computers
Report a security concern
Contact us immediately if:
- You suspect that you are a victim of identity theft or fraud
- You receive a fraudulent email that looks like it is from E*TRADE or one of our affiliated companies
To report a security fraud concern:
- Call Customer Service at800-387-2331
To report a website vulnerability, please go to Responsible Disclosure.
Contact us 24 hours a day
E*TRADE or Morgan Stanley Private Bank
800-387-2331
From outside the US +1 678 624 6210
- U.S Privacy Policy and Notice
- Security Statement
- Identity Verification Process
Additional resources
- U.S. Department of Homeland Security. Tips for maintaining cyber security.
- Internet Crime Complaint Center. How to file an internet crime complaint.
- Federal Trade Commission. Information on ID theft, privacy, and security.
- Annualcreditreport.com. Request a free annual credit report.
- Protect Your Mobile Device. Tips for protecting your mobile device
- Secure Passwords. Resource discussing secure password authentication
Learn how we use web technologies to deliver more relevant content.Information about tracking technologiesInformation about tracking technologies:
Please note: These suggestions are intended to assist you in protecting yourself and should not be implied to cover all your protection needs.
Links to external web pages are for your convenience and do not serve as endorsem*nts.